Information regarding product delivery delays due to the Kumamoto Earthquake

Our deepest sympathies go out to everyone affected by the recent Kumamoto earthquakes.

Due to the earthquake, some areas are experiencing suspension of parcel delivery and collection, as well as significant delays in delivery. For more details, please check the websites of the shipping companies below.

Yamato Transport
Sagawa Express

*Please check the latest information as each shipping company's website will be updated periodically.
*If you have any questions regarding delivery, please contact the respective shipping companies directly.

We apologize for any inconvenience this may cause and appreciate your understanding as deliveries may take longer than usual.

July 29, 2026